Subscriptions are currently only available in Germany, France, Austria, and Switzerland. We will update this website if that changes.

Yes. We deliver to Belgium, Germany, Finland, France, Italy, Luxembourg, Netherlands, Austria, Switzerland, Spain, and the United Kingdom.

Delivery times are typically 5–10 business days from the date your order is shipped. Please note that business days do not include weekends or public holidays, and no deliveries are made on Sundays or official holidays.

Delivery timelines may vary depending on your location, customs processing times (for international orders), and courier service availability.

We accept major credit cards, Shop Pay, Google Pay, and PayPal.

Yes. If you are not completely satisfied with your purchase, you may apply for our money-back guarantee within 30 days of the original purchase date. 

You can start your return through our Returns Portal. 

Please note that the customer is responsible for both obtaining and paying for the return shipping label. We recommend using a tracked shipping method to ensure your return reaches us, as we cannot be held responsible for lost or undelivered packages.

Once your returned items have been received and inspected, your refund will be processed to the original payment method. Processing times may vary depending on your bank or payment provider.

Yes. If you are not satisfied with your purchase, you may apply for our money-back guarantee within 30 days of the original purchase date. As part of the application process, you must provide a clear reason for your request, which will be reviewed by our Customer Service team.

Refund approval is subject to meeting all outlined requirements for the guarantee. If the provided reason does not meet the eligibility criteria or the required conditions are not fulfilled, we will be unable to issue a refund.

To begin your request, please contact our Customer Service team with your order details and reason for dissatisfaction. We will review your submission and guide you through the next steps.

Allergen Information & Medical Guidance

Our products are manufactured in a facility that also processes gluten, eggs, fish, crustaceans, milk, tree nuts, soya, and lupin. This means that trace amounts of these allergens may be present due to shared equipment or production areas. For your safety, we strongly recommend reviewing the full ingredient list and allergen statement on each product label before use.

If you have any known allergies, sensitivities, or health conditions, please consult your doctor or a qualified healthcare professional before consuming our products. Our Customer Service team is happy to answer questions about ingredients, sourcing, and manufacturing, but please note that they are not trained medical professionals and cannot provide medical advice or diagnose conditions.

Have questions about our products? Chat with us online for quick answers.

Our products are formulated for use by healthy adults aged 18 years and older. They are not intended for children, pregnant or breastfeeding individuals, or anyone with underlying health conditions without prior medical approval.

If you have a pre-existing medical condition, are taking prescription or over-the-counter medications, or have known allergies or sensitivities, we strongly recommend consulting your doctor or another qualified healthcare professional before using our products. This is especially important as our products are manufactured in a facility that also processes gluten, eggs, fish, crustaceans, milk, tree nuts, soya, and lupin, which may lead to trace amounts of these allergens being present.

Have questions about our products? Chat with us online for quick answers.

While our Customer Service team can answer questions about ingredients, sourcing, and manufacturing practices, they are not medical professionals and cannot provide medical advice or treatment recommendations.

You have the right to withdraw from your purchase within 14 days without giving any reason. Conditions and exclusions apply. Please see our fullRight of Withdrawal Policyfor details. Returns must be requested via email before sending any goods back.