Terms of service
Terms and Conditions and Customer Information
I. General Terms and Conditions § 1 Basic Provisions (1) The following terms and conditions apply to contracts that you enter into with us as the provider (Prime6 Brands GmbH) via the website https://primalharvest.de/. Unless otherwise agreed, the inclusion of any conditions used by you is opposed. (2) For the purposes of the following provisions, a consumer is any natural person who concludes a legal transaction for purposes that predominantly are neither commercial nor self-employed professional activity. An entrepreneur is any natural or legal person or a partnership with legal capacity who acts in the exercise of their independent professional or commercial activity when concluding a legal transaction.
§ 2 Formation of the Contract (1) The subject of the contract is the sale of goods. (2) As soon as we list a particular product on our website, we provide you with a binding offer to conclude a contract via the online shopping cart system under the conditions specified in the product description. (3) The contract is concluded via the online shopping cart system as follows: The goods intended for purchase are placed in the "shopping cart." You can call up and modify the shopping cart at any time using the appropriate button in the navigation bar. After clicking the "Checkout" or "Proceed to Order" button (or similar wording) and entering your personal data and the payment and shipping terms, the order data will be displayed to you as an order summary. If you use an immediate payment system (e.g., PayPal (Express/Plus/Checkout), Amazon Pay, Sofort, giropay), you will either be led to the order summary page in our online shop or forwarded to the website of the provider of the immediate payment system. If you are redirected to the respective immediate payment system, you make the relevant selection or enter your data there. Finally, the order data will be displayed to you as an order summary on the website of the provider of the immediate payment system or after you are directed back to our online shop. Before submitting the order, you have the opportunity to review, change (also via the "back" function of the internet browser) or cancel the order in the order summary. By sending the order through the appropriate button ("place order with obligation to pay," "buy" / "buy now," "order with costs," "pay" / "pay now" or similar wording), you legally accept the offer, which results in the contract being concluded. (4) The processing of the order and transmission of all information necessary in connection with the conclusion of the contract is partly automated via email. You must therefore ensure that the email address you have provided us with is accurate, that the receipt of emails is technically ensured and, in particular, not prevented by SPAM filters.
§ 3 Special Agreements on Offered Payment Methods (1) Payment via SOFORT / Immediate Transfer When choosing the payment method SOFORT / Immediate Transfer, the payment process is carried out through the payment service provider Sofort GmbH (Theresienhöhe 12, 80339 Munich, Germany; "SOFORT"). Sofort GmbH is a company of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden). The prerequisite for using the payment method via SOFORT is that you have an online banking account activated for this purpose. During the payment process in the context of the order, you must appropriately authenticate yourself and confirm the payment instruction to SOFORT. Your bank account will be charged immediately after placing the order. More information about SOFORT can be found at https://www.klarna.com/sofort/. (2) Payment via Klarna In cooperation with the payment service provider Klarna Bank AB (publ) (Sveavägen 46, 111 34 Stockholm, Sweden; "Klarna"), we offer the following payment options. Payment is made to Klarna: Invoice ("Pay Later"): The Klarna invoice terms for Germany can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/invoice; the conditions for the option to extend the payment period can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/due_date_extension. The Klarna invoice terms for Austria can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_at/invoice; the conditions for the option to extend the payment period can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_at/due_date_extension. More information about Klarna and the Klarna terms of use for Austria can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_at/user and https://www.klarna.com/at/.
§ 4 Right of Retention, Reservation of Proprietary Rights (1) You can only exercise a right of retention insofar as it involves claims from the same contractual relationship. (2) The goods remain our property until full payment of the purchase price.
§ 5 Warranty (1) The statutory warranty rights apply. (2) As a consumer, you are asked to check the goods immediately upon delivery for completeness, obvious defects, and transport damage and to notify us and the carrier of complaints as quickly as possible. Failure to do so has no effect on your statutory warranty claims. (3) Insofar as a feature of the goods deviates from the objective requirements, the deviation shall only be deemed agreed if you were informed about it by us before issuing the contract declaration and the deviation was explicitly and separately agreed between the parties to the contract.
§ 6 Choice of Law, Place of Fulfillment, Jurisdiction (1) German law applies. For consumers, this choice of law only applies insofar as it does not deprive them of the protection afforded by mandatory provisions of the law of the state of the habitual residence of the consumer (principle of favorability). (2) The place of fulfillment for all services from the business relationships with us as well as the place of jurisdiction is our registered office, provided that you are not a consumer, but a merchant, a legal entity under public law, or a special fund under public law. The same applies if you do not have a general place of jurisdiction in Germany or the EU, or if the domicile or usual place of residence is not known at the time the lawsuit is filed. The authority to also call the court at another legal jurisdiction remains unaffected. (3) The provisions of the UN Sales Law explicitly do not apply. II. Customer Information Identity of the Seller Prime6 Brands GmbH Maastrichter Str. 46 50672 Cologne Germany Phone: +49221-67059044 Email: customerservice@primalharvest.eu
We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board. Information on the Formation of the Contract The technical steps for forming the contract, the contract itself, and the correction options are carried out according to the provisions "Formation of the Contract" of our General Terms and Conditions (Part I.).
Contract Language, Storage of the Contract Text
3.1. The contract language is German.
3.2. We do not store the full text of the contract. Before sending the order via the online shopping cart system, the contract data can be printed out or electronically secured using the browser's print function. After we receive the order, the order data, the legally required information for distance contracts, and the general terms and conditions are re-sent to you via email. Codes of Conduct
4.1. We have committed to the Buyer's Seal quality criteria of Händlerbund Management AG, viewable at: https://www.haendlerbund.de/de/downloads/kaeufersiegel/kaeufersiegel-zertifizierungskriterien.pdf. Essential Characteristics of the Goods or Services The essential characteristics of the goods and/or services can be found in the respective offer. Prices and Payment Methods
6.1. The prices listed in the respective offers as well as the shipping costs represent total prices. They include all price components, including all applicable taxes.
6.2. Shipping costs are not included in the purchase price. They are clearly marked on our internet presence or in the respective offer, are shown separately during the ordering process, and are to be borne by you additionally, unless free shipping delivery is promised.
6.3. Costs incurred for money transfer (transfer or exchange rate fees of the banks) are to be borne by you in cases where the delivery is to an EU member state, but the payment is initiated outside the European Union.
6.4. The payment methods available to you are displayed under an appropriately labeled button on our internet presence or in the respective offer. 6.5. Unless otherwise specified for the individual payment methods, the payment claims from the concluded contract are immediately due for payment. Delivery Conditions
7.1. The delivery conditions, the delivery date, and any existing delivery restrictions can be found under an appropriately labeled button on our internet presence or in the respective offer.
7.2. As far as you are a consumer, it is regulated by law that the risk of accidental loss and accidental deterioration of the sold goods during shipment only transfers to you upon delivery of the goods to you, regardless of whether the shipment is insured or uninsured. This does not apply if you independently commissioned a transport company not named by the entrepreneur or a person otherwise designated to carry out the shipment. Affiliates Prime6 Brands GmbH may terminate the relationship with partners (affiliates) who participate in the brand program at any time before communication with the partners occurs. It is prohibited to share discount codes on discount and special offer websites. In the event of a violation, Prime6 Brands may withhold earned commissions. Prime6 Brands may also adjust the commission and payout at any time.
9.1. Misuse of Voucher Codes and Voucher Code Abuse The misuse of voucher codes is not permitted and is strictly monitored by Prime6 Brands. Anyone who benefits from the misuse of voucher codes and has a relationship with Prime6 Brands will have the relationship terminated and any commissions or other incentives withheld. Abuse and voucher code abuse consist of: deliberately passing on codes to external channels, spreading partner-specific codes on the internet, affiliate blogs, discount shopping websites, and other voucher publishers. All activities aimed at misusing discount codes to benefit from Prime6 Brands rewards or commissions will result in the termination of the relationship and the withholding of rewards and commissions.
Legal Warranty Rights
The warranty liability is governed by the provision "Warranty" in our General Terms and Conditions (Part I). These terms and conditions and customer information were created by the IT law specialists of the Händlerbund and are continuously checked for legal compliance. Händlerbund Management AG guarantees the legal security of the texts and is liable in the case of legal challenges. More information can be found at: https://www.haendlerbund.de/de/leistungen/rechtssicherheit/agb-service. Last Updated: November 29, 2023
I. General Terms and Conditions § 1 Basic Provisions (1) The following terms and conditions apply to contracts that you enter into with us as the provider (Prime6 Brands GmbH) via the website https://primalharvest.de/. Unless otherwise agreed, the inclusion of any conditions used by you is opposed. (2) For the purposes of the following provisions, a consumer is any natural person who concludes a legal transaction for purposes that predominantly are neither commercial nor self-employed professional activity. An entrepreneur is any natural or legal person or a partnership with legal capacity who acts in the exercise of their independent professional or commercial activity when concluding a legal transaction.
§ 2 Formation of the Contract (1) The subject of the contract is the sale of goods. (2) As soon as we list a particular product on our website, we provide you with a binding offer to conclude a contract via the online shopping cart system under the conditions specified in the product description. (3) The contract is concluded via the online shopping cart system as follows: The goods intended for purchase are placed in the "shopping cart." You can call up and modify the shopping cart at any time using the appropriate button in the navigation bar. After clicking the "Checkout" or "Proceed to Order" button (or similar wording) and entering your personal data and the payment and shipping terms, the order data will be displayed to you as an order summary. If you use an immediate payment system (e.g., PayPal (Express/Plus/Checkout), Amazon Pay, Sofort, giropay), you will either be led to the order summary page in our online shop or forwarded to the website of the provider of the immediate payment system. If you are redirected to the respective immediate payment system, you make the relevant selection or enter your data there. Finally, the order data will be displayed to you as an order summary on the website of the provider of the immediate payment system or after you are directed back to our online shop. Before submitting the order, you have the opportunity to review, change (also via the "back" function of the internet browser) or cancel the order in the order summary. By sending the order through the appropriate button ("place order with obligation to pay," "buy" / "buy now," "order with costs," "pay" / "pay now" or similar wording), you legally accept the offer, which results in the contract being concluded. (4) The processing of the order and transmission of all information necessary in connection with the conclusion of the contract is partly automated via email. You must therefore ensure that the email address you have provided us with is accurate, that the receipt of emails is technically ensured and, in particular, not prevented by SPAM filters.
§ 3 Special Agreements on Offered Payment Methods (1) Payment via SOFORT / Immediate Transfer When choosing the payment method SOFORT / Immediate Transfer, the payment process is carried out through the payment service provider Sofort GmbH (Theresienhöhe 12, 80339 Munich, Germany; "SOFORT"). Sofort GmbH is a company of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden). The prerequisite for using the payment method via SOFORT is that you have an online banking account activated for this purpose. During the payment process in the context of the order, you must appropriately authenticate yourself and confirm the payment instruction to SOFORT. Your bank account will be charged immediately after placing the order. More information about SOFORT can be found at https://www.klarna.com/sofort/. (2) Payment via Klarna In cooperation with the payment service provider Klarna Bank AB (publ) (Sveavägen 46, 111 34 Stockholm, Sweden; "Klarna"), we offer the following payment options. Payment is made to Klarna: Invoice ("Pay Later"): The Klarna invoice terms for Germany can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/invoice; the conditions for the option to extend the payment period can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/due_date_extension. The Klarna invoice terms for Austria can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_at/invoice; the conditions for the option to extend the payment period can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_at/due_date_extension. More information about Klarna and the Klarna terms of use for Austria can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_at/user and https://www.klarna.com/at/.
§ 4 Right of Retention, Reservation of Proprietary Rights (1) You can only exercise a right of retention insofar as it involves claims from the same contractual relationship. (2) The goods remain our property until full payment of the purchase price.
§ 5 Warranty (1) The statutory warranty rights apply. (2) As a consumer, you are asked to check the goods immediately upon delivery for completeness, obvious defects, and transport damage and to notify us and the carrier of complaints as quickly as possible. Failure to do so has no effect on your statutory warranty claims. (3) Insofar as a feature of the goods deviates from the objective requirements, the deviation shall only be deemed agreed if you were informed about it by us before issuing the contract declaration and the deviation was explicitly and separately agreed between the parties to the contract.
§ 6 Choice of Law, Place of Fulfillment, Jurisdiction (1) German law applies. For consumers, this choice of law only applies insofar as it does not deprive them of the protection afforded by mandatory provisions of the law of the state of the habitual residence of the consumer (principle of favorability). (2) The place of fulfillment for all services from the business relationships with us as well as the place of jurisdiction is our registered office, provided that you are not a consumer, but a merchant, a legal entity under public law, or a special fund under public law. The same applies if you do not have a general place of jurisdiction in Germany or the EU, or if the domicile or usual place of residence is not known at the time the lawsuit is filed. The authority to also call the court at another legal jurisdiction remains unaffected. (3) The provisions of the UN Sales Law explicitly do not apply. II. Customer Information Identity of the Seller Prime6 Brands GmbH Maastrichter Str. 46 50672 Cologne Germany Phone: +49221-67059044 Email: customerservice@primalharvest.eu
We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board. Information on the Formation of the Contract The technical steps for forming the contract, the contract itself, and the correction options are carried out according to the provisions "Formation of the Contract" of our General Terms and Conditions (Part I.).
Contract Language, Storage of the Contract Text
3.1. The contract language is German.
3.2. We do not store the full text of the contract. Before sending the order via the online shopping cart system, the contract data can be printed out or electronically secured using the browser's print function. After we receive the order, the order data, the legally required information for distance contracts, and the general terms and conditions are re-sent to you via email. Codes of Conduct
4.1. We have committed to the Buyer's Seal quality criteria of Händlerbund Management AG, viewable at: https://www.haendlerbund.de/de/downloads/kaeufersiegel/kaeufersiegel-zertifizierungskriterien.pdf. Essential Characteristics of the Goods or Services The essential characteristics of the goods and/or services can be found in the respective offer. Prices and Payment Methods
6.1. The prices listed in the respective offers as well as the shipping costs represent total prices. They include all price components, including all applicable taxes.
6.2. Shipping costs are not included in the purchase price. They are clearly marked on our internet presence or in the respective offer, are shown separately during the ordering process, and are to be borne by you additionally, unless free shipping delivery is promised.
6.3. Costs incurred for money transfer (transfer or exchange rate fees of the banks) are to be borne by you in cases where the delivery is to an EU member state, but the payment is initiated outside the European Union.
6.4. The payment methods available to you are displayed under an appropriately labeled button on our internet presence or in the respective offer. 6.5. Unless otherwise specified for the individual payment methods, the payment claims from the concluded contract are immediately due for payment. Delivery Conditions
7.1. The delivery conditions, the delivery date, and any existing delivery restrictions can be found under an appropriately labeled button on our internet presence or in the respective offer.
7.2. As far as you are a consumer, it is regulated by law that the risk of accidental loss and accidental deterioration of the sold goods during shipment only transfers to you upon delivery of the goods to you, regardless of whether the shipment is insured or uninsured. This does not apply if you independently commissioned a transport company not named by the entrepreneur or a person otherwise designated to carry out the shipment. Affiliates Prime6 Brands GmbH may terminate the relationship with partners (affiliates) who participate in the brand program at any time before communication with the partners occurs. It is prohibited to share discount codes on discount and special offer websites. In the event of a violation, Prime6 Brands may withhold earned commissions. Prime6 Brands may also adjust the commission and payout at any time.
9.1. Misuse of Voucher Codes and Voucher Code Abuse The misuse of voucher codes is not permitted and is strictly monitored by Prime6 Brands. Anyone who benefits from the misuse of voucher codes and has a relationship with Prime6 Brands will have the relationship terminated and any commissions or other incentives withheld. Abuse and voucher code abuse consist of: deliberately passing on codes to external channels, spreading partner-specific codes on the internet, affiliate blogs, discount shopping websites, and other voucher publishers. All activities aimed at misusing discount codes to benefit from Prime6 Brands rewards or commissions will result in the termination of the relationship and the withholding of rewards and commissions.
Legal Warranty Rights
The warranty liability is governed by the provision "Warranty" in our General Terms and Conditions (Part I). These terms and conditions and customer information were created by the IT law specialists of the Händlerbund and are continuously checked for legal compliance. Händlerbund Management AG guarantees the legal security of the texts and is liable in the case of legal challenges. More information can be found at: https://www.haendlerbund.de/de/leistungen/rechtssicherheit/agb-service. Last Updated: November 29, 2023